Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) 2025 – 400 Free Practice Questions to Pass the Exam

Disable ads (and more) with a premium pass for a one time $4.99 payment

Study for the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Exam. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Start Multiple Choice Practice Test

Start Flash Cards

NEW: Simulate Exam Environment

Find the option that is right for you!

All options are one-time payments. We do not do recurring subscriptions.

$4.99

Premium pass

All the basics to get you started

Ad-free experience
View your previous attempt history
Mobile app access
In-depth explanations
30 day premium pass access

A one time fee for 30 days of premium access

$14.99 ~~$19.99~~

Bundle (Best value)

Everything with the premium pass and the digital study guide

Everything included in the premium pass
Access to the PDF study guide
6 months of premium pass access
Priority support

A one time fee for 6 months of premium access

~~$9.99~~

Digital PDF study guide

For those that prefer a more traditional form of learning

Available for instant download
Available offline
Comprehensive content
Detailed explanations

Prefer to practice for free?We have a forever free ad-supported tier

FAQs

What are the key topics covered in the Microsoft Dynamics 365 Customer Service Functional Consultant Associate exam?

The MB-230 exam evaluates knowledge in areas like customer service module configuration, case management, knowledge management, and service scheduling. Familiarity with Dynamics 365 features and capabilities, along with customer engagement strategies, is essential for success.

Go ad-free & more with Examzify Plus

How can I prepare effectively for the MB-230 exam?

To maximize your chances of success in the MB-230 exam, consider studying the official Microsoft learning paths, utilizing study guides, and engaging in hands-on practice with Dynamics 365. Resources that offer simulated tests can greatly enhance understanding and exam readiness.

Start multiple choice practice test

What is the typical salary for a Microsoft Certified Dynamics 365 Customer Service Functional Consultant?

A Microsoft Certified Dynamics 365 Customer Service Functional Consultant can earn an average salary of $78,000 to $120,000 per year, depending on experience and location. Professionals in regions like the US generally command higher wages due to demand for their expertise.

Dive in with Examzify Plus

How long should I allocate for studying for the MB-230 exam?

Study time for the MB-230 exam varies by individual, but typically, several weeks to months of dedicated study is advisable. This allows candidates to thoroughly understand all topics and gain confidence in their skills before the exam date.

Is there a way to find sample questions for the MB-230 exam?

Yes, numerous online platforms offer sample questions that reflect the format and content of the MB-230 exam. Reviewing these resources can greatly benefit candidates by familiarizing them with the types of questions asked, enhancing exam readiness.

Learn More